Terms and Conditions
Last updated: 30 October 2026
These terms explain how you can use Looking FWD on the website and in the iOS and Android apps. Looking FWD is provided by John Mackay, an independent developer based in the United Kingdom. For questions, help or complaints, contact support@johnmackay.dev.
Using Looking FWD
Looking FWD helps you organise events, count down to dates, keep checklists and receive reminders. You may use it for your own lawful, personal purposes. Do not interfere with other users, bypass security or access controls, or use the service to distribute unlawful content. Restrictions on copying or reverse engineering apply only to the extent permitted by law.
Features can differ between platforms and versions. Built-in holidays and suggested dates may not match your location or circumstances. Check dates, times, recurrence settings and checklist details before relying on them.
Your account and synced events
You can use the mobile apps without a Looking FWD web account. Signing in to the apps automatically merges and syncs your existing events and event types with your account. Use the same email address to access them across iOS, Android and the website. Sync is available to every signed-in user. Keep your email account secure, as verification codes are used to sign in and confirm sensitive actions.
Synced content can include event names, dates, notes, photos, checklists and event-type settings. Changes and deletions can affect your other connected devices when they next sync. An internet connection is needed to send and receive changes; offline edits may not appear elsewhere immediately.
Resetting synced data or deleting your account can permanently remove content. Read the confirmation before continuing. Local-only content may be lost if you uninstall an app or lose a device. Keep a separate copy of information you cannot afford to lose.
Your content
You retain ownership of the content you add. You give us permission to store, process and transmit it as needed to provide the features you use, including syncing and reminders. Only upload photos or other content you have the right to use. When recording information about someone else, respect their privacy and applicable law.
Private-event settings control visibility within the features that support them; they are not a promise that event information can never appear on another device. If reminders for private events are enabled, their names may appear in email or on a lock screen. Review your settings on each device.
Premium, subscriptions and lifetime purchases
Premium is available through a subscription or a one-time lifetime purchase. An active subscription and a lifetime purchase unlock the same Premium features. On the website, Premium is required to create, edit or delete your own events and event types. Syncing and viewing your synced events are available without Premium.
Eligible existing purchases, including lifetime purchases, can provide access across iOS, Android and the website. Sign in to the mobile app where you purchased using the same Looking FWD account to link your purchase. You do not need to buy again solely to use another platform.
Prices, billing periods and any trial or offer conditions are shown before purchase. Subscriptions renew automatically unless cancelled. Manage App Store subscriptions through Apple, Google Play subscriptions through Google, and web subscriptions through the Account page’s Manage Subscription option. Cancelling normally leaves access available until the end of the paid period. A lifetime purchase is a one-time payment and does not renew.
Deleting an app, signing out, resetting data or deleting your Looking FWD account does not cancel a subscription. Cancel it separately with the provider where you purchased it.
Payment and refund processes depend on where you purchased. Contact the relevant store, or contact us for help with a web purchase. Your statutory cancellation, refund and other consumer rights remain unaffected. Any required consent or acknowledgement concerning immediate digital supply will be requested separately at purchase; these terms do not themselves waive cancellation rights.
Email and push reminders
Reminders are optional. Email reminders use your account email, and push reminders depend on each device or browser’s registration and permissions. Delivery can be affected by your settings, time zone, network connection, operating system and delivery providers. Reminders may be delayed or fail to arrive, so keep an alternative reminder for important dates and deadlines.
Availability and changes
We aim to provide Looking FWD with reasonable care and skill. Maintenance, third-party services and circumstances outside our control can interrupt availability or syncing. We may update features and these terms, and will provide reasonable notice of material changes where practicable and any notice required by law. Changes do not remove rights attached to purchases already made.
We may restrict access where reasonably necessary to protect the service, comply with law or address serious misuse. Where appropriate, we will explain the reason and provide a way to contact us about it.
Responsibility and your rights
Looking FWD is intended for personal use. We are not responsible for business losses. Nothing in these terms excludes or limits liability where doing so would be unlawful, or removes your rights when a paid service or digital content does not meet its description or legal requirements.
Our Privacy Policy explains how we handle your information. These terms are governed by Scots law, without taking away mandatory consumer protections or your right to bring proceedings in courts available to you under applicable law. Please contact us if something is wrong so we can try to resolve it.